All ticket sales are final, non-cancellable, non-refundable. If you are unable to make your scheduled ticked event or the event is canceled you will be given the opportunity to convert your ticket to an upcoming event, a merch store credit or a donation to the save cresson sanatorium & prison fund.

Questions about this policy should be directed to hello@cressonsanatorium.com

If you receive defective merchandise we will gladly exchange it. If you don't like the merchandise you purchased you may return it by contacting our customer service department within 30 days a 30% restock fee will apply return shipping will be at the cost of the customer to initiate a return please email hello@cressonsanatorium.com,